RejuV Beauty Lounge

POLICIES

• BOOKING 

When booking an appointment at our salon, a $35 deposit is required for any services listed above $50 to secure your slot.  This deposit is non-refundable in the event of a cancellation within 24 hours or less of the appointment time. The deposit will be deducted from the total service cost upon completion of your appointment.   Be advice that our listed prices are subject to change on case-by-case basis. This policy is in place to ensure that we can continue offering the best possible service and availability to all our clients.

• Cancellation

To ensure optimal service and availability for all our clients, we kindly request that you provide us with a minimum of 24 hours' notice for any appointment cancellations. If a cancellation is made with less than 24 hours' notice, a cancellation fee of $35 of the scheduled service will be charged to your account. We appreciate your understanding and cooperation in allowing us to efficiently manage our schedule and accommodate every client.

• No Show

We understand that sometimes plans change unexpectedly. However, not showing up for a scheduled appointment impacts our team and other clients. Therefore, if there is no prior notice given and you do not show up for your appointment, we will charge the full amount of the scheduled services to your account. We recommend that you contact us in advance if your plans change so we can reschedule accordingly and avoid unnecessary charges.

• Tardiness

Please note that if you are 15 minutes late for your appointment, we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your appointment time it is considered a “NO SHOW” and will be treated as a missed appointment.

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We Thank you in advance for your understanding and continued support!

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